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FAQs

Frequently Asked Questions about DentistPhone

You can find the answer to each question by clicking on the question, or clicking on the 'Expand All' button to see all answers.

1. Who are DentistPhones’ most frequent patients?

Our clientele range from busy professionals to the elderly, who might otherwise be unable to receive the dental care they need by going through the yellow pages. By calling us at (888) 985-5898, all our clients and patients can conveniently arrange in-office visits with dental experts and practitioners near them for emergency dental work, dental examination, diagnosis and consultation.

2. How do I schedule an in-office visit?

Call (888) 985-5898 to speak to a coordinator who will connect you with a pre-qualified dentist in your area to schedule your in-office visit.

3. Can I tell you my problem and receive a diagnosis over the phone?

A dentist must conduct an in-person examination before offering any diagnoses. That examination is part of your initial in-office appointment.

4. What if I need complex treatment that cannot be readily provided?

Some dental procedures cannot be completed by some dental offices, due to complexity of treatment or patient safety considerations. If necessary, we will help you arrange these procedures, either at our dental offices or at one of the many hospitals with which we work. Our entire dental team will coordinate with you to ensure you receive the best possible care. We can also help you get to your treatment location. In cases where the client has a disability, physical limitation, complex medical condition or a severe fear of the dentist, sedation dentistry or sleep dentistry is an option which can be provided at our many dental offices or at your local hospital.

5. What is sleep dentistry?

“Sleep Dentistry” is a receiving your dental care under I.V. sedation or general anesthesia. This means you will be asleep and completely unaware while you dental work is completed. Sleep dentistry is often advantageous for people who have difficulty physically, emotionally or cognitively cooperating with a dentist. This includes people with special needs or medical conditions that place them at risk. The doctors and practitioners of DentistPhone are experts at this form of dentistry. Both I.V sedation and general anesthesia can be controlled to increase or decrease your level of sedation safely and precisely. Sleep dentistry can also be the ideal method when multiple procedures need to be accomplished in one visit, or for those who are highly anxious or phobic.

6. What if I need to see a dental specialist?

Our team includes experienced dentists, endodontists, periodontists, oral surgeons, pediatric dentists, physicians, nurses and anesthesiologists. This multi-disciplinary team approach is key to managing the complexities of treating patients who are medically at-risk or emotionally compromised.

7. What if I need a prescription?

After your dentist has reviewed your medical history and completed your examination, any necessary prescriptions can be written or called in to your pharmacy during your initial visit or during any subsequent treatment.

8. Will you talk to my doctor?

Your dentist may speak to your regular or primary care doctor about your diagnosis and recommended treatment at your request or if you elect to have treatment utilizing sleep dentistry. As appropriate, we will also communicate with your other healthcare providers and medical specialists.

9. What geographic areas do you serve?

We can find a dentist that can see you as soon as possible if you are in any US State, from Alabama to Wyoming. Just go to http://dentistphone.com/find-a-dentist and enter your zip code to locate dentists in your region. In cases when we are not currently serving the area you’re in, we may be able to offer you a referral for a dentist that does.

10. Do you have any age limitation on the people you treat?

We have no age limits. We treat people of all ages, including pediatric, children, teens, adults and the elderly.

11. What if I have a dental emergency?

Our dentists are qualified to treat many forms of dental emergencies. With our help you can find dentist who can help you right away and get yourself feeling and looking better in no time flat. You may also be able to avoid an unnecessary trip to a hospital emergency room if you call us first.

12. Do you accept insurance?

Among the many PPO plans we currently accept are Aetna, Cigna, Delta Dental, Guardian, Humana, MetLife, and United Concordia. If we are not providers for your insurance we will gladly provide the paperwork for you to obtain direct reimbursement.

13. How does a dentist qualify to be a member of DentistPhone?

We accept dentists onto our service only after they complete detailed applications and pass our rigorous screening process.

14. What is DentistPhones’ screening process?

We at DentistPhone have a Quality Assurance department dedicated to the initial screening and continued monitoring of member dentists. To provide the highest level of professional screening in the dental industry, and to uphold our promise of getting our clients smiling again in no time, some of the steps we take include, but are not limited to:
  • Ensuring that the Dental Licenses of all members are up to date and in good standing
  • Requiring certification for any claimed specialty or service
  • Maintaining detailed dentist information, including school attended, services offered, office hours and more
  • Validating claims of practice features such as the ability to treat young children or state-of the-art equipment
  • Surveying patients on an ongoing basis to assure the highest level of satisfaction and care

15. What does it mean for the dentist’s license to be “in good standing”?

It means that the dentist's license is valid and that the dentist is not currently subject to disciplinary action.

16. How can I get more dentist information?

For more dentist information, you can request a call, search by location, or just provide us with your first name and phone number and one of our friendly operators will contact you!

17. What dental services can I get when I call and schedule an appointment?

Some of the dental services and conditions which can be provided and addressed by our dentists when you call us include, but are not limited to: checkup and cleaning, pain relief, dentist for kids, braces, broken tooth, cavity, crown or cap, dental implants, dentures, gum disease, root canal, teeth whitening, tooth extraction, toothache, and wisdom teeth.

18. What types of payments are accepted?

Aside from paying out of your pocket or self-pay, other payment options include HMO, PPO, and State Aid.

19. Can you help me find a dentist who accepts my insurance?

If you have dental insurance, we can help narrow down the dentists in your area who accept a variety of insurance plans by calling one of our coordinators toll-free at (888) 985-5898.

20. Can you help me find a dentist who offers payment plans?

We can help you find a dentist in your area who accepts cash and/or credit card payments, as well as one who works with patient financing companies.

21. Do you have members that work with low-income patients?

Our member dentists offer a variety of payment options designed to accommodate your level of income.

22. What makes your service different from the Yellow Pages?

All of our dentists and specialists are prequalified, and we screen and continually monitor our member dentists to ensure our promise to you. We also work to find you a dentist who matches your specific needs, be it a specialist for pain relief or a general dentistry practitioner who works well with children.

This article was written by Alice Torres.

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